We finally have a fully functioning refrigerator.
With an ice maker.
That makes ice.
I know!
Woo-Hoo.
One day, with no warning, our refrigerator died.
It’s okay, it went quick and didn’t suffer. When something that you use everyday stops working like our fridge, we looked into the idea of getting in touch with a Refrigerator Repair or whether we should replace it.
We were pretty happy when the fridge arrived,
but within the first week..
our brand new fridge sounded like THIS.
We ignored the squeak.
I figured I would deal with it tomorrow, tomorrow, tomorrow… you know, because who wants that hassle right?
Fast forward a bit to an evening when Jim and I were locking up for the night, getting ready to head off to bed and instead discovered a wet spot on the carpet downstairs.
And heard dripping.
(noooooooo!)
We looked up to find wet drywall.
We followed the trail and headed upstairs to find (we later discovered the ice maker had frozen over so the) water was pooling under the fridge.
The water had wormed it’s way into the sub floor and then flowed down to the lower level. We were not thrilled.
So began the phone calls.
I could not avoid them this time!
I have to stop right here and say that Sears, and John Andrews the district manager, were wonderful. They showed empathy and wanted to fix the problem straight away.
If only my Sears Kenmore was made by Sears.
Alas.. it was made by LG.
Who knew?
Enter LG claims.
(for damage to our flooring and sub floor)
Now that was a different story.
Basically they did not want to pay the full amount of even the lowest estimate for the repairs the water damage did to our home. They even told us that we should make sure that all of the other areas of our home are working efficiently so that we don’t have any more damage. We hadn’t even thought of our gutters and the impact this could have on our home if they aren’t functioning properly, but luckily they pointed us in the right direction of a company similar to Clean Pro Gutter Cleaning Rochester NY who will be able to clean our gutters for us to prevent them getting clogged up. But that is the last thing that is on our minds.
After several months of contractor appointments, chasing down estimates, phone calls, emails and hassles, Jim said to just close it out. He was done arguing.
Just what they wanted I am sure.
{I could have argued a lot more! LOL}
We’re done dealing with them now though.
I think it’s a good thing.
We’ll be repairing and installing new flooring in the Spring, once the rain stops.
By the way, I’m going to need some feedback & opinions on my flooring selection from you guys!! So get ready to see some flooring choices on the old blog 😉 It takes me forever to decide on things and I could really use some help!
For now, we have a great new appliance.
It’s a beautiful, counter depth model.
With some schmancy touch screen and auto fill features for the water dispenser.
(I didn’t even know it had that!)
I have to admit. I totally played with it.
(don’t tell Austin)
I’m adding some real life photos, because I know when we were shopping we could have used more pictures (and information).
1. The touch screen is actually really handy.
You can touch a button and select how much water you need in ounces or cups (great for cooking), hit dispense, and it will fill the vessel hands free. You don’t even need a measuring cup since it’s pre-measured.
My dorky, quick, one take video.
2. I removed the beverage rack but I know this feature would free up lots of space for many consumers. I like that I have the option to use it, or not.
3. This is super in my book! When it’s late at night and I want ice for my milk. (Must be like, arctic cold!) I can wash my hands and reach right in, instead of dispensing from the door which sounds noisy when the house is quiet.
This is the link to the sears site if you happen to be looking for a new side-by-side model.
Whirlpool Side-By-Side Counter Depth Refrigerator. I’m not at all a fan of stainless (I know, shoot me) so we went with white but it’s available in SS if that floats your boat!
Now, even though it was no fun to;
- Have our fridge leak.
- Have our sub floor and subsequently our flooring ruined.
- Listen to a squeak for months.
- Buy bag after bag of ice to put into the ice dispenser.
- And deal with the etc.. that it all brought about.
The Silver Lining is;
- The new fridge is much slimmer and fits in the space way better.
- I actually prefer it over our original choice.
- It makes ice.
- It does not tattle on you with a squeak when you are trying to sneak a snack 😉
Hope my regular Josephine version of a product review on the Whirlpool Gold Series Side-By-Side refrigerator might be helpful to someone out there! For the boring stuff like measurements and junk, you can use the link to the Sears site.
Andrea at Opulent Cottage says
Crazy story! And, I’m comin’ over for a beer. It looks like you buy the good stuff 🙂 We could talk about flooring then!
Haha,xoxo,
Andrea
Gina says
Well I’m glad you are enjoying your new fridge, even though you’ve been through alot of aggravation!
And here I thought I was the only person in the world who isn’t a fan of stainless. I guess I’m in good company!
Debbie says
Yikes! That was an awful experience! I’m happy for you and the new floors, but a very bad way to get them and all the hassle! Our dishwasher did that one night, but it was so old the insurance paid. But to have a new appliance leak is not good!
Can’t wait to see the floor 🙂
Debbie
Patty says
Shannon, I just got through that in our kitchen. Finally got the new floor, but everything was covered by State Farm. They were wonderful! I posted about it here:
http://pattyspthings.blogspot.com/2012/10/how-i-spent-my-fall-break.html
Jessica Kielman says
I have total fridge envy right now! That’s like the queen of refrigerators! I love the touch screen…if only 😉
ℳartina @ Northern Nesting says
What a pretty looking new fridge!! Sorry to hear about the mishap but think of the fun your going to have picking out new flooring:)
Junkchiccottage says
We had a similar thing happen with a 15 month old top of the line refrigerator. It was a nightmare so I feel your pain but in the end we got a new floor and a great working new refrigerator that so far is working great. We were living out of coolers too so I can relate!!!!! Glad to hear you had a silver lining. They just do not make things like they use too.
Kris
Claire @ A Little Claireification says
Wow! SOME people will do ANYTHING for new flooring, right?? LOL Ok and that sounds like a nightmare, yes. Living out of coolers reminds me of Hurricane Charlie days when we did that for 7 days.
Our washing machine gave out this past Sunday (thankfully with no leaking!) and the new one comes tomorrow. Can’t WAIT!! Let’s see that new flooring, girl!
xo,
Claire
Shenita @ Embellishments by SLR says
Gosh, Shan, that was a nightmare! So glad you found your silver lining…lol!!! The new fridge is awesome!!!